Short Description of Shipping policy

Free Shipping From Local Warehouse by BURCHDA E-bikes EU Official.

BURCHDA shop ship E-bikes to all EU countries (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, with the exception of the Swift S1) and UK.

We also support shipping accessories to all European countries and the United States, UK. (Some accessories will ship from China, this will be marked on the product page).

Other region users please check with us first to confirm whether delivery is possible before placing an order.

This method of shipping is the best option we have to keep prices low for you and shipping times reasonable.

All orders will be processed in 1-2 business days. Shipping usually takes 3-7 business days.Some accessories will ship from China, the shipping time is about 10-20 business days
Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to the invalid address, customs clearance procedures or other causes.

Currently the shipping method for electric bikes to the UK is international shipping (sea shipping), which takes about 45-50 days to ship from the Chinese factory (additional shipping costs may apply depending on the country), and we will communicate with customers via email.

Please note that for cities considered remote areas by UPS, additional shipping fees will be charged. (This is due to UPS and does not mean that our website violates the free shipping policy)

If the shipping service provider shows your package(s) has delivered but you did not receive it, please contact the service provider as well as support@burchda-official.com as soon as possible, and we will assist in all possible ways.